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<br /> <br /> <br />Young Consulting Response: <br />San Leandro’s Information Technology RFQ for Accela Development Services <br /> <br />1-6 <br /> <br />ABOUT YOUNG CONSULTING <br />Established in 2001, Young Consulting brings more than 16 years of experience as a systems <br />integrator implementing Commercial off the Shelf (COTS) software packages like Accela. Our <br />experience also includes software application development, business intelligence, Customer <br />Relationship Management (CRM), Enterprise Asset Management (EAM), telecommunications, and <br />workflow and project management. <br />Our extensive industry experience includes working with public sector clients such as the City and <br />County of San Francisco, State of Montana the cities of Indianapolis, Tampa, and New York. Our <br />experience with the private sector includes companies such as, Accela, Infor, Microsoft, Oracle, <br />and CTA. <br />Municipalities and state agencies create a substantial percentage of our business because Young <br />Consulting adeptly addresses unique challenges in providing COTS implementations, strategy <br />services, and general IT professional services. Regardless of the project, our goal is simple: the <br />end result is easy to use, easy to expand and efficient for our client. We pride ourselves in our <br />accessibility to our clients, and our ability to gain and maintain their trust. We truly understand <br />that all projects have challenges. How we deal with such challenges and work with our clients to a <br />successful resolution sets us apart from our competitors. <br />Young Consulting has developed a close working relationship with Accela starting in 2006. We <br />have worked on several projects with them over these past eight years, and have developed a <br />deep understanding of the many Accela Automation modules. <br />Our project experience includes implementations of the following: <br />• Program/Project Management <br />• Permitting Solutions <br />• Land Management Applications <br />• Asset Management Solutions <br />• Legislative Management Solutions <br />• Business Licensing <br />• Vendor Management <br />• GIS Services and Solutions <br />• Workflow Management System <br />• Customer Service and CRM Applications <br />• Web Services <br />• Infrastructure and Facility Services <br />• Custom Application Development <br />• SharePoint/AD <br />• Enterprise Content Management <br />• System Conversion/ Upgrade <br />Accela Permitting, Licensing, Building and Planning Expertise <br />Young Consulting provides business analysis, data migration, reporting, configuration and <br />interface services for the Accela permitting and licensing software solutions to support Building, <br />Planning and other city and state departments. The needs of the client involve complex <br />legislature, business rules and parallel path workflow regarding planning and zoning, obtaining <br />building permits, processing and recording building inspections, as well as recording complaints <br />and property liens. These software solutions are therefore highly configurable to the customized <br />needs for each client and interfaces with other city department’s solutions are required. As such, <br />strong implementation strategies and project management are a requirement for successful <br />implementations. <br />184