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<br /> <br /> <br />Young Consulting Response: <br />San Leandro’s Information Technology RFQ for Accela Development Services <br /> <br />1-7 <br /> <br />Summary <br />We seek to offer the best user experience possible within Accela, so we focus on the details when <br />it comes to form portlet design and the presentation of lists. Our staff is well versed in leveraging <br />data filters and writing Quick Queries to ensure that the appropriate users are able to interact <br />with the appropriate records, and have an aesthetically pleasing experience while performing data <br />entry and querying the system. <br />We place a high value in the integrity of an Accela system. Our staff works exhaustively with our <br />clients to make sure that user groups have the proper security settings, which are often controlled <br />by Function Identifiers (FIDs) and sometimes through Standard Choices. When implementing <br />Accela, we consider how functionality should be made available at different hierarchies, such as <br />by user, user group, module, and/or agency-wide. <br />Thanks to our depth of working knowledge pertaining to Accela, we are proficient and have <br />experience configuring some of what might be classified as the “deep” features within the <br />platform. These include useful but often overlooked functionality, such as the asset management <br />module, Smart Charts, time accounting, structures and establishments, ASI drill-downs, and sets. <br />Experience with Accela Modules <br />• Accela Automation: Land Management <br />• Accela Automation: Asset Management <br />• Accela Automation: Service Requests <br />• Accela Citizen Access <br />• Accela GIS <br />• Accela Mobile Office <br />Accela-Related Presentations <br />• Inspection Scheduling Across the Accela Platform <br />(Presented at Accela Engage 2015) <br />• (Class) Batch Scripting 101 <br />(Presented at Accela Engage 2015) <br />• Managing a Self-Hosted Environment <br />(Presented at Accela Engage 2014) <br />• How to Keep Up with the Upgrades <br />(Presented at Accela Engage 2013) <br />Conferences and Meetings Attended <br />• Accela Engage 2015 (Los Angeles, CA) <br />• Accela Engage 2014 (San Diego, CA) <br />• Accela Engage 2013 (San Diego, CA) <br />• Accela User Conference 2012 (San Diego, CA) <br />• Accela User Conference 2011 (San Diego, CA) <br />• Accela User Conference 2010 (Anaheim, CA) <br /> <br /> <br /> <br />• XAPO Marks the Spot: Leveraging Your GIS to Open Up the <br />Power of Accela Automation <br />(Presented at Accela Engage 2013) <br />• Tips and Tricks to Managing a Highly Scripted Environment <br />(Presented at Accela Engage 2012) <br />• Diagnosing Accela Issues (How to) <br />(Presented at Accela Engage 2011) <br /> <br /> <br />185