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Reso 2019-117
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Reso 2019-117
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Last modified
7/3/2019 3:04:51 PM
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7/3/2019 2:43:05 PM
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CM City Clerk-City Council
CM City Clerk-City Council - Document Type
Resolution
Document Date (6)
7/1/2019
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PERM
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8I Consent Calendar 2019 0701
(Approved by)
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\City Clerk\City Council\Agenda Packets\2019\Packet 2019 0701
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4`Project Teams <br />4.1 Gr8Oi[UsProject Team <br />Granicus will assign the following team members to Client's implementation project: <br />1. Project Manager (Granicus PM): This is the primary person responsible for the implementation of and <br />adherence toproject plans. See below for the full job description. <br />2. Designer: The Designer is responsible for customizations and modifications of Granicus products that relate to <br />reports and web design. <br />3. Solution Validation Engineer: This team member is responsible for reviewing Client's technical compatibility <br />with new or existing Granicus solutions. He or she will confirm the solution will work in Client environment and <br />ensure Client will maximize the intended and desired benefits from the solution. <br />4. Product Trainer: The Trainer delivers instructor -led online or in-person training. <br />Granicus reserves the right to make adjustments to the project team roles as deemed appropriate. <br />The Granicus resources assigned to this project will be knowledgeable of the Granicus modules included in the solution <br />and Client's business processes and requirements. These resources shall be fully capable of performing assigned duties, <br />fulfilling project commitments, and communicating with Client team members effectively. <br />Granicus Project Manager Responsibilities <br />The GonicusProject Manager will manage the Gnanicuaproject team and work with Client's Project Manager to <br />establish a framework for communication, documentation, and reporting to be used throughout the project. <br />The Granicus Project Manager responsibilities include, but are not limited to: <br />1. Collaborating with Client's Project Manager to establish a project plan, including the project schedule and <br />deliverables <br />2. Giving Granicus team members a clear understanding of their respective responsibilities throughout the project <br />3. Managing the activities of the Granicus project team to help maintain on-time completion of deliverables <br />4. Ensuring Granicus completes all unit and integration testing on all configurations and interfaces prior to training <br />5. Monitoring the progress of the project and advising Client Project Manager of any risks that could impact an on- <br />time completion of specific tasks and deliverables <br />6. Maintaining regular communications with Client Project Manager <br />7. Managing escalations and timely resolution ufany issues <br />8. Managing the approval and timely completion nfchange orders <br />9, Maintaining documentation of decisions made, commitments and follow-up items, deliverables, and other items/ <br />issues associated with the project for which Gmnicusisresponsible <br />
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