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Agmt 2019 CSA SP Plus Corporation for Parking Enforcement Services
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Agmt 2019 CSA SP Plus Corporation for Parking Enforcement Services
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Last modified
7/15/2019 2:57:59 PM
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7/15/2019 2:54:35 PM
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CM City Clerk-City Council
CM City Clerk-City Council - Document Type
Agreement
Document Date (6)
7/1/2019
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PERM
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Reso 2019-069
(Approved by)
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\City Clerk\City Council\Resolutions\2019
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wuwocMAL SegwxCss <br />" 06 <br />Administr ation of Staff <br />SP*'s hiring and pre-screening prOC8SS helps retain qualified employees <br />for the long-term. In addition to reducing turnover costs, this gives our <br />di8DtS and parking customers the opportunity to establish the personal <br />relationships and trust that facilitates 8 positive and profitable parking <br />environment. <br />Automated Recruiting Solutions <br />SP+ US8S the iQK88 onbO8rding evatenn for all ofour recruitment and hiring. 0, <br />iQK8S powers SP+'Sautomated online application process and provides our ;nns <br />Management Team access tDabroad pool Ofqualified candidates iD8 11 <br />centralized database. Applicants have the ability to apply 24/7 from anywhere with Internet <br />access which eD8b|8S our managers to aCC8SS and review their credentials for consideration of <br />any opportunities existing attheir locations. Our decision 1Omandate the electronic storage ofall <br />candidate data in 8 Sing|evV8b'bGS8d system has streamlined the recruiting and hiring process. <br />CIMS is also integrated with a third -party job ooadOg delivery service which enables us to post <br />our current ]Ob Op8OiOgS to multiple free and paid external job bOanjS in @ single t[8DS@Cti0n. <br />This pn}Ce8S greatly enhances the quality Ofhiring decisions and compliance with ennp|0yrn8Dt <br />Screening,, Background, & Drug Checks <br />We use a CO[Op[8heOsiv8 p[8-eDlO|Vynlert screening program tD make sure that only the most <br />qualified candidates are chosen for employment. Pre-employment screening is an effective risk <br />management tO0| that promotes 8 Soha and profitable vv0rkp|oCe by helping to limit the <br />uncertainty inherent in the hiring process. Our pre-screening techniques significantly reduce <br />potential viV|ence, theft' financial |oso. sexual harassment and other workplace problems. <br />Every employee is vetted through a background check specifically geared to their job duties and <br />responsibilities. These checks include (depending on the pOSidDD) Gooi@| Security Number <br />validation, criminal background (including applicable arrest n3COrd), rnO1Dr vehicle recDrd, cnsdit, <br />and employment and education verification. All Operations candidates also must pass a pre- <br />employment drug test. <br />Prehiminairy Pre~UinterviewScireening <br />At the front-end of the prOCeSs, we often use 8 pr0f8SSiODG| telephone interviewing Service to <br />pre-screen candidates before they are invited in for formal interviews. Hiring 08U@g8rS are <br />trained in how to narrow down the potential pool ofapplicants t0 qualified individU@|S, and hOvv <br />tothoroughly check employment and personal references. <br />Prior Operator Employee Retention <br />When we 8sSUm8 management responsibility of an existing parking operation from another <br />oper@1Or, we typically consult with the client and interview existing personnel in an attempt to <br />P.ge 33�� <br />
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