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<br />Consulting Services Agreement between City of San Leandro and Last revised 03/10/2022 <br />Building Futures with Women and Children for Mobile Street Outreach Exhibit A – Page 2 of 4 <br />provided. The hours of operation are broken down as approximately 16 hours a week of Street-Based and <br />4 hours a week of Office-Based services. Mobile Outreach services provided to clients will include the <br />following: <br /> <br />a. Harm Reduction Outreach <br /> Deliver Harm Reduction Outreach services primarily in the field where the clients are located as <br />well as maintain "drop-in hours" for basic supplies for clients not able to be reached in the field that <br />week. <br /> Operate in the field for four-hour shifts on agreed upon days or as otherwise requested by the City <br />of San Leandro. Typical shifts shall be between the hours of 9:00a.m. - 5:00 p.m. <br /> Deliver services two times a month at April Showers and provide weekly laundry services. <br /> Utilize one outreach vehicle and visit encampments and homeless individuals. <br /> Harm Reduction field operation services that will be provided to clients include the following: <br />o Responding to client's priority felt need or emergency situations - food, health, income, <br />transportation, etc. <br />o Utilizing harm reduction and motivational interviewing skills to build trust and engage <br />clients around priority felt and basic needs or emergency situations - food, health, income, <br />transportation, etc. <br />o Developing rapport and building an ongoing relationship with clients via regular and <br />consistent contact. <br />o Establishing communication links with and for clients - phone/cell phone, mailing address, <br />e-mail, meeting locations, social support contacts. <br />o Providing psychological/emotional preparation and support for clients around obtaining <br />housing - realistic expectations of wait times, realistic expectations of housing options <br />within budget, benefits and challenges of living with others, remaining hopeful, addressing <br />fears/ambivalence of being housed, addressing unhealthy coping skills/street behavior that <br />could disrupt housing, tenant obligations, conflict resolution preparation, etc. <br />o Provide Housing Problem Solving services and supports to identify safe, available <br />alternatives to homelessness that can be secured with limited support, including <br />administering one-time flexible funding to assist with move-in expenses and other needs <br />relevant to getting and keeping housing. <br /> <br />b. Linkages <br /> Help link clients with clinical care management and other service resources as needed and <br />desired. <br /> Help link clients with housing resource centers, housing navigation services, and interim or bridge <br />housing resources, as desired and available, with the goal of helping individuals move from <br />unsheltered to sheltered situations. <br /> Help link clients with public benefits, including income supports and health insurance. <br /> Help link clients with appropriate health care services - primary care, behavioral health, dental, etc. <br />- based on their expressed needs and priorities. <br /> Help link clients with appropriate legal resources - homeless caring court, record expungement <br />services, and probation housing resources. <br /> Provide transportation assistance in the form of bus tickets or via cab or companion public <br />transportation to assist clients in making linkages to benefits and services.