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<br />Consulting Services Agreement between City of San Leandro and Last revised 03/10/2022 <br />Building Futures with Women and Children for Mobile Street Outreach Exhibit A – Page 3 of 4 <br /> As COVID protocols will allow, accompany clients to appointments, as needed, to obtain benefits <br />and services. <br /> <br />c. Case Management: Street-Based and Office-Based <br /> Provide primarily Street-Based, as opposed to Office-Based, Case Management services to clients <br />that may move among various programs and locations. <br /> Street-Based case management will take place almost exclusively in the field and may occur <br />whenever Case Managers are in the field. Street-Based case management will include all <br />components of outreach described in this Scope of Work. <br /> Office-Based Case Management will focus on housing goals and assistance with navigating the <br />systems for achieving positive housing outcomes provided from the PROVIDER'S central offices <br />on a drop-in or appointment basis. <br /> Office-Based Case Management will include all components of outreach described within this <br />Consultant Scope of Work. As COVID protocols will allow. <br /> Engage clients in services focused on fulfilling housing goals and support clients in achieving <br />positive housing outcomes. <br /> Assess client needs, make relevant referrals, provide support in navigating various systems, <br />connect clients with various resources, and advocate for addressing client needs. <br /> One face-to-face engagement/interactions no less than one time during a 90-day period will <br />constitute an active client. <br /> Clients can use contractor’s address as their mailing address. Contractor will make its central office <br />building available by appointment only for homeless individuals to pick up mail during COVID <br />protocols and drop-in hours otherwise. <br /> <br />d. Housing Preparation Work <br /> Assess clients to address housing histories and barriers - positive references, credit history, rental <br />history and prior convictions, criminal history, registered sex offender status, outstanding debts, <br />and outstanding warrants. Use housing history to inform preparation work, complete early to avoid <br />surprises. <br /> Get to know members or potential members of the client's household including pets and <br />companion animals. <br /> Assess for potential to reconnect with family/friends for housing. <br /> Assess eligibility for permanent housing resources - deposit/move-in financial assistance, rapid re- <br />housing, affordable housing, and permanent supportive housing. <br /> Assess the client's financial and resources situation and potential budget for housing <br /> help with income and benefits acquisition, develop plan to help fund move -in costs. <br /> Help clients create tenant resumes - gather appropriate documentation including I.D., Social <br />Security cards, proof of citizenship, child custody, and other key information to use on housing <br />applications. <br /> Administer the Coordinated Entry Crisis Assessment and/or Housing Assessment for eligible <br />consumers not able to be housed/rehoused through HPS and provide information to consumers <br />regarding their status within Coordinated Entry. <br /> <br />e. Coordinated Outreach for Unsheltered Homeless Individuals <br /> Actively participate in the City's Homeless Outreach Team meetings: