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Consulting Services MSA between City of San Leandro and Last revised 11/17/2021 VIP for Accela Improvements Exhibit A – Page 2 of 6 3. TERM/MILESTONES 3.1 Term. The term of this SOW will commence on the SOW Effective Date and shall continue through (“SOW Term”). 3.2 Milestones. <This section outlines the timeframe for completion of project milestones or tasks described in the approach, where appropriate. Sometimes, usually when the SOW Effective Date is uncertain (i.e., “upon second signature”), it may be useful to state the milestone dates as calendar or business days in relation to the SOW Effective Date (e.g., if SOW Effective Date is Day 0, Milestone 1 might be described as being due on Day 45, or “45 days from SOW Effective Date”). If there are no Milestones, this subsection may be deleted.> 4. DELIVERABLES <In this section, you should list the items that should be produced by VIP and delivered to City as a result of this project. At a minimum, a list must be included, but descriptions of each deliverable, including format (e.g., in Microsoft Word, PowerPoint), manner of submission (e.g., paper, electronic) and acceptance criteria/process (e.g., “City shall have 5 business days from receipt to approve/disapprove of each Deliverable submitted by VIP…”) are preferred.> NOTE – the below table is a suggested format, and should be tailored to the requirements of the scope of work or to best present the requirements. For example, a table format may be useful and may include information beyond the below. In connection with VIP’s performance of the Services, VIP shall deliver the following deliverables to City by the due dates and in the formats listed and described below (the “Deliverables”): <Always use preceding language prior to a table or a list of certain Deliverables> Deliverable (and/or Phase) Format / Description / Acceptance Criteria (if not discussed in separate section) Due Date 4.1 Kickoff Meeting Minutes (Phase 1) • Describe kick-off meeting attendees, discussion, and decision • Include first version of Risks, Agreements, Issues, and Decisions (RAID) document for use throughout the project • Submitted in Microsoft Word format • City to accept/reject within 5 business days of receipt May 1, 20XX 4.2 Analyze utilization data for diabetes patients to determine xxxxx • Analysis method complies with City requirements as stated in Attachment X • Report – submitted electronically in Microsoft Word format • City to accept/reject within 5 business days of receipt June 1, 20xx 453