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Enforcement Technology - 2 - September 29, 1999 As a result of illegible handwriting, data entry errors, citations issued as the result of broken meters, etc. 28% of citations are voided. (City 8%-broken meters, presentation of Handicap Placard, etc.; DMV 8%-vehicle ownership change, vehicle destroyed, etc.; returned by DMV as `No match found' 12%-license, vin number or owner information does not match DMV records). Citations that are designated `No match found' are not pursued by the City. Citations issued to rented or leased vehicles, or a vehicle that has had a change of ownership, are sent one reminder letter. Due to the staff time that would be required for collection there is no follow-up after the reminder letter is sent. The City pays $5 per citation to the County for their Temporary Building Fund. In fiscal year 1998-1999 the City paid $26,160 to the County for 5,232 paid citations. Parking citation fines have not been adjusted since November 1991. (Minute Order No. 91-91) DISCUSSION The four Parking Aides (PA) and the Abandoned Vehicle Abatement officer (AVA) will use the Autocite to write and print parking citations. The Autocite is menu driven allowing for data in most fields to be chosen from the available options. Information on a citation can be reviewed before printing. Data from the Autocites is uploaded at the end of the day into the main database maintained by ET. Use of the Autocites will reduce errors due to illegible writing and data entry that is currently performed by Police staff. Based on the experience of other cities using the Autocite, it is anticipated that data entry error rates will be reduced 50-65% resulting in fewer voided citations and `no match found' results from DMV. The Autocite also contains one or more regularly updated lists of vehicles against which every citation is automatically checked. The Autocite can identify vehicles with five or more outstanding citations and are thus subject to towing (scoff laws), as well as stolen vehicles (hot sheet), capabilities to which we currently have no access. Designated Police staff would have inquiry access to the citation database maintained by ET. This allows the Police Department to address inquiries by residents concerning their citations and to edit or void a citation by notifying ET. Appeals and hearings of citations will continue to be held in San Leandro. ET will perform the scheduling of appeals and hearings, as well as all record keeping and correspondence relating to this matter. Four City departments currently share responsibility for the processing and collection of parking citations. Police staff works six hours per week performing data entry. Some computer work will remain as police staff download and upload data between the Autocites and the ET database. . V176