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relationship. This is especially true when oversight is involved. Those being overseen are sometimes understandably defensive and being able to overcome these reactions will, at least partially, determine the success of the IPA. In the best case, members of the SLPD will recognize and respect the role which the IPA will be playing and will welcome the program for what it is meant to be and achieve: the best police department that San Leandro residents can have. While the first week’s meetings are always crucial to the success of a project, on-going dialogue and interaction with the parties, and refinement of protocols and processes are likewise extremely important. As such, we would expect that there would be frequent interaction between the IPA team and SLPD personnel throughout the life of the assignment. Additional initial steps beyond the first week meetings would be focused on drilling down in a number of different areas so as to enable each of the tasks delineated in the scope of work to be performed in the best possible fashion. COMMUNITY POLICE REVIEW BOARD The IPA team will work closely with the Board to receive community feedback and complaints that the Board deems appropriate for the IPA to review. The IPA team will prepare reports for the Board regarding personnel discipline and complaints, critical incidents, police department policies, and other law enforcement matters. The IPA will assist the Board in evaluating police department policies of compelling community-wide concern by providing trends and data on topics deemed necessary by a majority of the Board. The IPA team will assist the Board with the preparation of the Board’s annual report including their workplan. The IPA team will also provide training to the Board upon request, including Public Records Act requirements, Public Safety Office Procedural Bill of Rights, internal affairs investigation, and officer involved shootings investigation. In each of these tasks, IntegrAssure has deep expertise and will utilize that expertise in providing advice and assistance to the Board. Team members will, of course, be present for each of the Board meetings, either virtually or in person. We will make every effort to coordinate on- site presence with Board meetings, so as to be able to attend at least some of those meetings in person. ADMINISTRATIVE INVESTIGATIONS With respect to administrative investigations, the IPA team will be discussing with Internal Affairs staff the methodology that will be employed in conducting reviews of their investigations. We will be discussing workflow and how we will assess the quality and timeliness of each investigation including that we would be reviewing to make certain that all appropriate witnesses to an event were interviewed, that all available evidence, including available body-worn camera video, was obtained and considered, and that an appropriate adjudication of the allegation was made by applying the appropriate evidentiary standard to all available evidence. This process will help foster a culture of continuous improvement in the Department through the identification of potential ancillary issues relative to tactics and conduct of