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THE ABOVE STANDARDS AND GUIDELINES ARE INTENDED TO PROVIDE A <br />GENERAL IDEAL AS TO THE LEVEL OF SERVICE THAT IS DESIRED. <br />COMMUNICATION IS EXTREMELY IMPORTANT, AS IS THE ABILITY TO <br />PROVIDE QUALITY SERVICE. <br />AS RESPECTS TO THE ABOVE STANDARDS AND GUIDELINES THE STATE <br />WORKERS' COMPENSATION LAWS SHALL ALWAYS GOVERN THE <br />ADMINISTRATION OF CLAIMS. <br />City of San Leandro <br />Standard Contractual Services Agreement <br />5/29/97 <br />AGRE\STANDARD.DOC <br />. - 252 <br />