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<br />18 <br /> <br /> <br />Duties to be performed by their Enforcement Supervisor include: <br /> Manage, coach, and develop enforcement staff <br /> Ensure all security guidelines are strictly followed as required by the City <br /> Handle all staff discipline in conjunction with the Project Manager <br /> Develop and manage staff incentive and recognition programs <br /> Schedule monthly and quarterly all-staff meetings <br /> Responsible for staff schedules to meet contract requirements <br /> Ensure Field Auditing Procedures are carried out <br /> Manage health and safety and work-related injury reporting <br /> Create weekly consolidated enforcement activity logs for the City <br /> Purchase and replace staff uniforms <br /> Manage daily contact with City operations staff and regular interaction with PD as needed <br /> Ensure all enforcement activities are performed in accordance with SOPs and City service <br />level requirements <br /> Implement clear customer and citizen service guidelines for the enforcement operations <br /> Reports all enforcement related issues to the Project Manager <br /> Manage fleet and truck repairs as approved by management <br /> Conduct daily briefing and roll call <br /> Deliver replacement equipment in field <br /> Train new enforcement staff <br /> <br />Assignment and Safeguarding of Equipment <br />Consultant understands the City will provide the parking enforcement handheld devices, citation stock and <br />printers. Consultant will inventory and create an asset tracker for all equipment issued by the City as well as <br />Consultant owned property. Their employees will have a daily log that will document equipment assignment <br />which details condition and any issues. Equipment will be collected and issued daily and kept in their locked <br />office. <br /> <br />DocuSign Envelope ID: 6B201A9F-1A3F-4388-A808-5A345DDB0A1C