10c Consent - Laserfiche WebLink

Home

File Number: 22-718 applicant with a special skill set. As the Communications Center is a twenty -four hour operation, a dispatcher must also be able to do shift work, including nights, weekends, and holidays. Dispatchers are generally confined to the Communications Center for the entire shift, which is typically either a ten or twelve hour period. Due in part to staff vacancies, the dispatch staff are also subject to working mandatory overtime. In 2021, dispatchers worked a total of approximately 4,040 hours of overtime, almost equivalent to two full-time positions. In addition to the challenging work conditions, the selection and training standards for Public Safety Dispatchers, established by the California Commission on Peace Officer Standards and Training (POST), results in a comprehensive and lengthy hiring process, including pre -employment testing, a comprehensive background screening, security clearances, and medical, polygraph, and psychological exams. Due to the rigorous standards, many candidates are not able to successfully complete the background process. For those applicants who are successful in completing the process, it takes approximately one year from the time of application to operate as a solo dispatcher. In an effort to attract qualified candidates, the City conducted numerous recruitments to attract both lateral Public Safety Dispatchers from other public agencies and entry -level dispatchers new to the field . Despite the best efforts of the Human Resources and the Police Departments to recruit and retain qualified staff, the City has been unable to successfully fill and maintain full staffing levels in the Communications Center and has experienced a high turnover rate. Both current and former employees have cited pay and benefits as reasons to pursue other employment. Based on these concerns regarding pay and benefits, and the difficulty in attracting and retaining qualified candidates, the City conducted a labor market survey. In a review of total compensation for comparator benchmark agencies, San Leandro is currently well below the median. Analysis To address the extraordinary recruitment and retention issue, representatives from the City and the San Leandro City Employees’ Association (SLCEA) met and conferred on the changes to the salary and benefits for dispatch staff intended to mitigate the critical staffing shortage. The following is a summary of the provisions from the tentative agreement. Compensation A special salary adjustment of 12.5% effective upon City Council approval, for the following dispatch classifications: Public Safety Dispatcher, Senior Public Safety Dispatcher, and Public Safety Dispatcher Supervisor. Specialty Pays ·Field Training Officer Pay will increase from $25 to $75 per day. ·Standby Pay will increase from one (1) hour to two (2) hours’ pay at the employee ’s straight time hourly rate when assigned on each normal workday and shall receive a total of three (3) hours’ pay at the employee’s regular hourly rate on regularly scheduled days off and City holidays. ·New POST Certification Pay - Employees who obtain their POST Dispatcher Intermediate Certificate will receive 2.5% of base salary. Employees who obtain their POST Dispatcher Advanced Certificate will receive 5% of base salary (total percent not to exceed 5%). Page 2 City of San Leandro Printed on 12/14/2022