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Consulting Services Agreement between City of San Leandro and Last revised 06/07/2022 Building Futures with Women and Children for Mobile Street Outreach Exhibit A – Page 3 of 4 1) Provide primarily Street-Based, as opposed to Office-Based, Case Management services to clients that may move among various programs and locations. 2) Street-Based case management will take place almost exclusively in the field and may occur whenever Case Managers are in the field. Street-Based case management will include all components of outreach described in this Scope of Work. 3) Office-Based Case Management will focus on housing goals and assistance with navigating the systems for achieving positive housing outcomes provided from the PROVIDER'S central offices on a drop-in or appointment basis. 4) Office-Based Case Management will include all components of outreach described within this Consultant Scope of Work. As COVID protocols will allow. 5) Engage clients in services focused on fulfilling housing goals and support clients in achieving positive housing outcomes. 6) Assess client needs, make relevant referrals, provide support in navigating various systems, connect clients with various resources, and advocate for addressing client needs. 7) One face-to-face engagement/interactions no less than one time during a 90-day period will constitute an active client. 8) Clients can use contractor’s address as their mailing address. Contractor will make its central office building available by appointment only for homeless individuals to pick up mail during COVID protocols and drop-in hours otherwise. D. Housing Preparation Work 1) Assess clients to address housing histories and barriers - positive references, credit history, rental history and prior convictions, criminal history, registered sex offender status, outstanding debts, and outstanding warrants. Use housing history to inform preparation work, complete early to avoid surprises. 2) Get to know members or potential members of the client's household including pets and companion animals. 3) Assess for potential to reconnect with family/friends for housing. 4) Assess eligibility for permanent housing resources - deposit/move-in financial assistance, rapid re- housing, affordable housing, and permanent supportive housing. 5) Assess the client's financial and resources situation and potential budget for housi ng i) help with income and benefits acquisition, develop plan to help fund move -in costs. 6) Help clients create tenant resumes - gather appropriate documentation including I.D., Social Security cards, proof of citizenship, child custody, and other key information to use on housing applications. 7) Administer the Coordinated Entry Crisis Assessment and/or Housing Assessment for eligible consumers not able to be housed/rehoused through HPS and provide information to consumers regarding their status within Coordinated Entry. E. Coordinated Outreach for Unsheltered Homeless Individuals 1) Actively participate in the City's Homeless Outreach Team meetings: 2) Attend regular meetings; 3) Serve on workgroups and subcommittees as needed; a) Administer follow-up surveys to help improve service delivery and program effectiveness of the City of San Leandro's Coordinated Outreach program. 4) Ensure timely submission of monthly, annual, and other reports as requested by the City of San Leandro. DocuSign Envelope ID: 124CBFDE-6C71-483B-BDE2-FFFAB7E62EEF