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<br /> 12 <br />Host Hypervisor Installation/Upgrade <br />ConvergeOne will install the designated hypervisor onto 5 host servers via tasks outlined <br />below. <br />x Create and configure hypervisor database <br />x Configure boot from SAN (if included below) <br />x Install Hypervisor onto host (if not using boot from SAN) <br />x Configure host to core trunks <br />x Configure VLAN's and VLAN interfaces <br />x Configure IP addressing and routing <br />x Configure storage connectivity to hosts <br />x Test networking, storage, and management <br />x Update drivers as needed for Ethernet/HBA adapters <br />x Create HA clusters and join hosts to HA cluster <br />Documentation Services <br />ConvergeOne will provide the customer with as-built documentation to include: <br />x Usernames <br />x Passwords <br />x Installed Versions <br />x IP Addressing <br />x Configuration Details (Show Run) <br />x Support Information <br />x Topological Diagram(s) <br />x Screen Shots (as appropriate) <br />Day-One Support Services <br />ConvergeOne will supply the customer with up to 1 hours of day one post deployment <br />support to include troubleshooting and mitigation of any issues directly resulting from new <br />installation or upgrades performed by ConvergeOne. <br /> <br /> <br />DocuSign Envelope ID: F142FC13-2565-4871-97AE-5ACD1BA331FC