5G Consent - Laserfiche WebLink

Home

16 • Any product or service delivery dates communicated outside of this SOW or the Project Plan, are not to be considered valid or binding. • If the project extends beyond the timeline specified in the Project Plan due to delays caused by parties other than ConvergeOne and its subcontractors, ConvergeOne may invoice for service performed to date. • The Customer is responsible to verify and arrange the installation of all applicable network connections and provide a functional network for application deployment. • Projects requiring multiple site visits and/or intervals of inactivity between events must be noted as such prior to acceptance of this SOW. • The Customer is responsible for relocation, removal, and disposal of any previously installed Customer-owned equipment or cabling unless specifically agreed otherwise herein. • The Customer is responsible to notify ConvergeOne if the site requires any specialized access for personnel and/or Union trades for any tasks associated with this SOW. Notification of requirements must take place prior to the quote. Any and all additional costs for post-quote changes or additional site restrictions requiring specialized training or Union Labor shall be chargeable to the Customer. • The Customer is responsible for managing all 3rd Partie s not outlined in this SOW. • Services not specifically called out in this SOW will be deemed out of scope. 11.2. Technical Assumptions • Unless specifically called out, above, no IP address changes are included in the SOW. If requested, additional charges may apply. • The Customer is responsible to have current licensing, maintenance, and support on the components of the servers, database, storage, and network infrastructure including hardware, software (including operating systems), and any associated costs. • The Customer is responsible for any operating system patches and anti -virus software installation and support. • The Customer is responsible to ensure the existing network is free of layer 3 protocol and broadcast errors. • The Customer is responsible for the cost and acquisition of any 3rd party security certificates necessary for successful deployment. ConvergeOne can provide services for Security Audits and Certificate deployment which can be billed at an additional fee. • The Customer is responsible for resol ving interoperability issues with other vendors not acting as a sub-contractor to ConvergeOne.