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a.DocuPet will provide its Community Canvassing module <br />allowing for Organization users to map zones and log visit <br />inputs in the Software. <br />iii.Data Storage <br />1.All Registration Information that is inputted through the Website <br />will be stored within the Software so that the Registration <br />Information may be accessed by the Organization,DocuPet <br />Personnel and other persons authorized by the Pet Owner. <br />iv.Website Support <br />1.DocuPet agrees to provide to the Organization ongoing support and <br />maintenance of the Website,including updates and access to future <br />versions of the Website.Support and maintenance for the Website <br />includes:ongoing problem identification,resolution services,and <br />correction of programming errors. <br />2.Should the Organization request customizations to DocuPet’s <br />Website functionality,additional fees may apply.The Organization <br />will be notified in advance if such fees are to be incurred and work <br />will not begin until a total sum for the customization(s)has been <br />agreed upon.DocuPet reserves the right to refuse Website <br />functionality customization requests. <br />c.Account Support <br />i.DocuPet will be responsible for: <br />1.Overseeing and managing DocuPet’s obligations under this <br />Agreement; <br />2.Conducting the necessary tasks to implement the Services outlined <br />in this Agreement;and <br />3.Answering the Organization’s queries and cooperating with the <br />Organization to address issues relating to the Services deemed <br />urgent by the Organization. <br />ii.Training <br />1.DocuPet agrees to provide the Organization with training regarding <br />the usage of the Website via Video Conference-based sessions prior <br />to the launch of the Services. <br />2.Training videos and online help content will be provided via the <br />Administrative Portal. <br />5 <br />DocuSign Envelope ID: 77DB2DA3-FBBB-405D-B750-F86438951F8B