DocuPet Corp NPSA 20240601 - Laserfiche WebLink

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d.Customer Service i.DocuPet will provide all technical and other customer support for Pet Owners with respect to the Website and the Services,with support being provided during normal business operation hours of 9:00AM to 8:00PM EST Monday to Friday,holidays excepted. e.Ordinance Awareness i.DocuPet may design marketing collateral including a brochure,two postcards,a poster,and up to two additional pieces at the time of the launch of the Services.The Organization will be responsible for producing these materials and may,for an additional fee,request that DocuPet produce these materials. ii.Additional marketing collateral designs or productions may be requested by the Organization.A pricing rate card for all materials can be provided to the Organization at any time.Additional fees for this work will apply. iii.DocuPet may endeavor to promote awareness of the Organization’s ordinances and regulations relating to pet registration and responsible pet ownership in various ways. f.Pet Tags i.DocuPet agrees to provide Pet Tags for each Pet Registration where a Pet Tag is required. g.Pet Tag Mailings i.Unless delivered physically by the Organization at the time of purchase, DocuPet shall send applicants confirmation of their Pet Registration number,a Pet Tag if required,and other information or documents related to the Services,the Organization and DocuPet h.License Compliance Notifications i.Emailed License Compliance Notifications 1.At the direction of the Organization,DocuPet shall prepare and deliver License Compliance Notifications (“License Compliance Notifications”)via e-mail. ii.Mailed License Compliance Notifications 6 DocuSign Envelope ID: 77DB2DA3-FBBB-405D-B750-F86438951F8B