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availability of the Services during an event that would otherwise affect the <br />delivery of the Services. <br />c.PCI Compliance <br />i.DocuPet shall comply with payment card industry (PCI)security standards. <br />DocuPet shall utilize a payment processing company (Stripe,or a <br />competitor(s)of Stripe)for processing payments received through the <br />Website. <br />d.Data Protection <br />i.DocuPet shall ensure that the platform and all services are in compliance <br />with applicable Laws relating to data protection.For clarity,this includes <br />personal information gathering,use and disclosure whether in the form of <br />Registration Information or Organization Data.DocuPet shall maintain a <br />log-in account and password that permits access to Pet Owner's accounts <br />and Registration Information for the purposes of providing the services as <br />outlined in this agreement.DocuPet will promptly notify the Organization <br />upon its becoming aware that any of its passwords have been stolen,leaked <br />or otherwise compromised.The Organization will promptly notify DocuPet <br />upon its becoming aware that any of its passwords have been stolen,leaked <br />or otherwise compromised. <br />e.Location <br />i.The servers hosting the Licensed Software shall be under United States <br />legal jurisdiction and that the data in their possession shall be collected, <br />managed and stored in accordance with any applicable privacy Laws. <br />f.Backup <br />i.DocuPet will ensure there are offsite backups performed each day. <br />DocuPet will,as a minimum on a monthly basis,ensure the backups are <br />sufficient and can restore/regenerate the system in the event of a server <br />failure.On request,the Organization will be allowed to review architecture <br />and ability to meet performance obligations. <br />g.Service Level <br />8 <br />DocuSign Envelope ID: 77DB2DA3-FBBB-405D-B750-F86438951F8B