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July 15, 2024 Page 15 City of San Leandro/ACI Franchise Agreement Container that has four (4) or more instances of overflow that appear to be due to illegal dumping within 545 any one-month period; (ii) for any such Public Litter Container with repeated overflows due to illegal 546 dumping, inspect materials for identifying Generator information such as a name or service address; (iii) 547 report to the City any identifying Generator information; and, (iv) assist the City as requested in 548 investigating any instances of overflow due to illegal dumping. Records and information pertaining to (i), 549 (ii), and (iii) shall not be disclosed by City or Contractor except in accordance with applicable law. 550 Contractor shall include information regarding the status of Public Litter Container Collection in its 551 quarterly reporting as provided in Exhibit D, including but not limited to: (i) number of Public Litter 552 Containers in service and in inventory; (ii) number and location of Public Litter Containers replaced in the 553 previous month; (iii) number of Public Litter Containers that received maintenance in the previous month; 554 (iv) locations at which Public Litter Containers tend to overflow and may need an increased frequency of 555 Collection; and, (v) status of any ongoing or pending abandoned waste investigations including the 556 location of the Public Litter Containers and the steps Contractor is taking to address the problem. 557 If so directed by the City Contract Manager, Contractor shall purchase and use Public Litter Containers to 558 separately Collect Source Separated Recyclable Materials and/or Source Separated Organic Materials. In 559 this event, Contractor shall not commingle such materials with Solid Waste during Collection and shall 560 Transport all such materials to the appropriate Designated Facility for Processing. 561 4.10 PUBLIC EDUCATION AND OUTREACH 562 The public education and outreach activities included in the scope of services provided by Contractor 563 under this Agreement are described in Exhibit C. As further described in Exhibit C, Contractor shall prepare 564 and distribute public education and outreach materials. 565 A. Program Objectives. Contractor’s public education and outreach strategy shall focus on improving 566 Customer understanding of the benefits of and opportunities for Source Reduction, reuse, 567 Recycling, and Composting. In general, Contractor-provided public education and outreach should: 568 (i) inform Customers about the services that are provided under this Agreement with specific focus 569 on describing the methods and benefits of Source Reduction, reuse, Recycling, and Composting; (ii) 570 instruct Customers on the proper method for placing materials in Containers for Collection and 571 setting Containers out for Collection with specific focus on minimizing contamination of Recyclable 572 and Organic Materials; (iii) clearly define Excluded Waste and educate Customers about the hazards 573 of such materials and their opportunities for proper handling; (iv) discourage Customers from 574 buying products if the product and its packaging are not readily reusable, Recyclable, or 575 Compostable; (v) encourage Customers to recover Edible Food for consumption by humans or 576 animals; (vi) encourage the use of Compost; (vii) encourage use of drought tolerant landscaping that 577 generates less plant trimmings; (viii) encourage Customers to purchase products and packaging 578 made with Recycled content materials; and, (ix) educate Customers on any other topic as required 579 by SB 1383. 580 B. Coordination with City Educational Efforts. Contractor acknowledges that they are part of a multi-581 party effort to operate and educate the public about the regional integrated waste management 582 system. Contractor shall proactively and on an ongoing basis cooperate with, and coordinate with 583 the City Contract Manager on public education activities to minimize duplicative, inconsistent, or 584 inappropriately timed education campaigns. 585 Docusign Envelope ID: 908A450D-1F36-4C09-B8A4-C1D639B5A05A