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11 “The good we secure for ourselves is precarious and uncertain - until it is secured for all of us and incorporated into our common life.” − Jane Addams Introduction The City of San Leandro engaged Urban Strategies Council to conduct an analysis of the human service needs of San Leandro residents, current human services assets within the city and region, and areas of unmet need. The purpose of the analysis and associated policy recommendations is to inform the development of priorities and criteria for the City’s human services policy and program decisions. Urban Strategies Council’s scope of work included collecting and analyzing qualitative and quantitative data from interviews with key stakeholders; demographic and economic data; data on the services available to San Leandro residents; and focus groups with community members to gather responses to our initial findings. Based on these analyses, we produced the following products: this report which includes findings from the data analysis and interviews, identification of key gaps and opportunities in human services, and policy recommendations; an accompanying slide deck with the major findings and recommendations; and an online map of human services in San Leandro and the surrounding area. The questions and themes emerging from conversations with stakeholders identified by the Recreation and Human Services Department and from focus group participants shaped our data analysis and informed our policy recommendations. We conducted ten interviews with 14 key stakeholders and five focus groups. (See Appendix B.) Deep concern for understanding and addressing the needs of vulnerable San Leandro residents ran throughout these conversations; that concern is a community asset. The stakeholders we interviewed are optimistic about the increased attention to human services within the Recreation and Human Services Department. Several spoke about the City’s recent efforts through the San Leandro Homeless Compact to mobilize the resources of the City of San Leandro, the Rental Housing Association of Southern Alameda County, and Building Futures with Women and Children to make available 25 units of permanent housing and an array of supportive services for people who have been chronically homeless. To date, 20 people have moved to permanent, secure housing through the Homeless Compact. The success of these efforts seems to have a created new sense of what is possible when a cross-sector group with strong leadership comes together to tackle a specific community problem.