Att E - LAZ CSA Amendment No. 1 (1)

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Parking Enforcement Services Proposal City of San Leandro, CA | May 19, 2025 | Collection Routes 9 Collection Routes For each route, LAZ will have prescribed travel paths to get from the Operations Center or City facility to and from the assigned collection route. Except as approved by a LAZ Supervisor, for construction, accidents, or similar occurrences, vehicle drivers will not be allowed to deviate from the specified routes, and GPS or other in-vehicle tracking systems are constantly monitored. At the end of the route, the collection team will call the Operations Center and/or the LAZ Supervisor on the two-way radio before proceeding to the next route. At the end of the collection assignment, the collection team will call the Operations Center and/or LAZ Supervisor on the two-way radio before proceeding to the designated counting facility. Once at the drop- off facility, the supervisor will visually check the collection canister seal and lock for tampering and once satisfied log the canister as received and verify its delivery to the system counting facility. This process will continue until all assigned routes have been completed and all collection canisters are accounted for and secured. End Of Day The collections teams will return all keys and related equipment (key chains, belt loops, etc.) to the LAZ Supervisor who will check each key for damage and each ring for the correct number of keys, and having done so, check off the appropriate receipt. The supervisor will return and sign back in all keys issued by the City for the day. Reconciliation of Collections Once collection canisters are counted and deposits are prepared, LAZ administration staff at the collection facility can prepare a cashier shift report, reconciling meter revenue collected against the meter software system report to ensure that discrepancies are recorded and addressed. The LAZ reconciliation service is an optional service for municipalities as typically City finance staff assumes this role and responsibility. Delivery And Security of Meter Revenue As mentioned previously, LAZ collects over twelve million dollars from their on-street meter operations and pay stations. LAZ has strict policies and procedures when it comes to physical collection, tracking, and reporting of revenues. LAZ will develop and maintain a strong system of internal controls, as it is vital to any well-run parking program. Below, LAZ has outlined the services currently provided for all metered parking operations, and which can be modified to suit specific criteria, now or in the future. Recognizing Vulnerable Points Within the System The facts are that there are many points of vulnerability throughout the collections and delivery process and LAZ is keenly aware that all of them must be monitored and tested on a frequent basis to ensure revenue security. For example, some erroneous assumptions in the parking industry that may lead to revenue loss are: