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• Review current backup policies and procedures and advise on improvement. Deploy Veritas Backup Exec Server (connected to an existing Dell 130T DLT library) and 10 Backup Exec agents on server platforms. • Install/Configure McAfee Anti-Virus on all server platforms. Advise on proper security patching procedures. Install and configure current-best security-patch auditing tools. • Migrate existing Windows 2000 application servers (non-domain members) into Active Directory, including: EDEN, GIS, and Win2K Terminal Server. Remove local accounts over the migration period, recreate access-control lists mapping to new user objects in AD to applications. Work with application vendors as needed. If user reassignment is not a simple process due to vendor/third-party application constraints, then existing Win2k applications will remain. configured as-is. This determination will be made on aserver-by-server basis. In any determination, the application cannot require NDS or Novell services, as NDS/Netware and GroupWise will retire at the end of the project. • Document detailed server configurations and overall design. Document maintenance procedures and security patching procedures. • Decommission NDS/Netware and server upon migration completion. • Design and implement an overall system which conforms to CLETS {California Law Enforcement Telecommunications System) and DOJ (Department of Justice) requirements. • Partner with City IT Staff throughout the entire project, providing hands-on training and knowledge transfer to the staff. Novell GroupWise Migration to Exchange ExtraTeam shall design and install a new Exchange 2000 system (based on the above Active Directory) and migrate the existing GroupWise email to Exchange 2000. Specifically: • Develop Active Directory structure which duplicates (in function) the current GroupWise email system, including: users, user rights, distribution-lists, and address-lists. Review existing email address naming standards and advise on improvement. Implement agreed changes. Implement all email address changes such that any OLD addresses will remain as valid aliases to the new account. • Develop migration process for seamless user migration. User will migrate slowly over a period of time. The process shall involve running NDS/Netware/GroupWise in parallel with ADJWin2k/Exchange. Email gateways, directory synchronization, and calendar connectors will be configured. Users on both GroupWise and Exchange 2000 will appear in the address lists for both mail systems. Users from both sides will be able to send mail to, and view calendar information for, users on both platforms. • Test all processes in a test-lab environment to ensure validity. Deploy in production only after the process is certified. • Perform per-user data copy and migration tasks on the day before user workstation imaging is scheduled. • Review current email storage requirements and policies, recommend/design and implement Exchange2000 storage groups, information stores, and storage group policies. • Design and test DMZ-utility servers (standalone, non-domain member), to provide SMTP inbound acceptance, Internet email SPAM filtering using automatic DNS-BL and manual keyword searches, external DNS (primary, secondary, & confirm/configure offsite ISP tertiary). • Decommission GroupWise server upon migration completion. • Design and implement an overall system which conforms to CLETS (California Law Enforcement Telecommunications System) and DOJ (Department of Justice) requirements. • End-user training should be performed 1 working day before workstation imaging (and email "cutaver") occurs. The City of San Leandro will be responsible for providing end-user email training. ExtraTeam will advise in the development of a training program, but will not perform or supervise the actual training. EXHIBIT A-1