Reso 2013-136 - Laserfiche WebLink

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Request for Additional Information from Complainant and/or Respondent In the event that the complainant or respondent has not submitted sufficient information to make a determination of jurisdiction or investigative merit, the City of San Leandro may request additional information from either party. This request shall be made within 15 working days of the receipt of the complaint and will require that the party submit the information within 60 working days from the date of the original request. Failure of the complainant to submit additional information within the designated time may be considered good cause for determination of no investigative merit. Failure of respondent to submit additional information within the designated time frame may be considered good cause for a determination of noncompliance. Investigative Report The City of San Leandro will complete an investigation within 90 days of receipt of the complaint. If additional time for the investigation is needed, the complainant will be contacted. A written report will be prepared by the responsible investigator at the conclusion of the investigation. The investigative report will include the following: 1. Summary of the complaint, including a statement of the issues raised by the complainant and the respondent’s reply to each of the allegations, citations of relevant Federal, State and Local laws, rules, regulations, and guidelines, etc. 2. Description of the investigation, including a list of the persons contracted by the investigator and summary of the interviews conducted; and a statement of the investigator’s findings and recommendations. A closing letter will be provided to the complainant. G:\_Trans\Grant Funding\MTC Freedom\Federal Requirements 2013\Complaint Procedure Title VI - 04-30-13.docx