Laserfiche WebLink
SCOPE OF SERVICES <br />The scope of services is an outline of the services which the City anticipates the successful Bidder to <br />perform. The outline in this section is presented for the primary purpose of allowing the City to compare <br />proposals. The precise scope of services to be incorporated into the CSA will be based upon the <br />submitted proposal and may be the subject of negotiations between the City and the successful Bidder. <br />A copy of the City's standard CSA is attached as Exhibit B. <br />Based upon the City's outline of services, the Bidder shall prepare a complete description of the scope of <br />services which the Bidder intends to perform in order to complete the Project. The Bidder may identify <br />services in its proposal that differ from the outline of the services described in this RFP if the Bidder <br />believes the changes will assist the City in more efficiently and effectively completing the Project. <br />The following is a high level outline of the scope of services for the Project. <br />1.33. Proposal Acceptance <br />After the City's acceptance of the proposal, the selected Bidder shall submit technical specifications; <br />installation/project timetables using Microsoft Project; and any and all specifications, designs, layouts, <br />and other requirements related to the successful installation of the Project defined herein. <br />1.34. Project Management <br />The selected Bidder shall provide a project manager to oversee the implementation of the system. <br />1.35. System Design <br />The selected Bidder shall design the system according to the City's specifications and requirements. <br />1.36. User Acceptance Testing <br />The selected Bidder shall test the system with the City's team in areas including but limited to: <br />workflows, data migration, maps, work order creation, and mobile functionality to ensure it meets the <br />City's requirements. <br />1.37. User Training <br />The selected Bidder shall coordinate system training (onsite and remote, as needed) for all users, as <br />specified by the City's project team. <br />1.38. Documentation <br />The selected Bidder shall be responsible for provided detailed system documentation and training <br />materials to the City for future use. <br />1.39. Computers & Client Devices <br />The selected Bidder must provide information and configuration for the City's inventory of computers <br />and client devices <br />RFP No. 55021— Public Works CMMS Page 23 of 46 <br />