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RFP No. 58205 Page 7 of 39 agencies have agreed on the project plan, the Contractor will make necessary configuration changes to implement the plan. Deliverables: • EBDA integration plan. • LIMS configured to accept, store and report on EBDA data. • Weekly update meetings with EBDA GM and support staff. Task 3. Post-Implementation Training, Support and Documentation After the LIMS is successfully installed and operational, the Contractor will provide documentation. This will include: • An updated version of the data model used to implement the LIMS, including any changes that were necessary during the implementation. • User guides and documentation necessary to properly use the system. • Continued training, as necessary, for City staff to successfully use the system. The Contractor will provide ongoing support of the system. This support will include on call support to answer user questions and troubleshooting support. The proposal should state how much this will cost for the first five years. Deliverables: • User guide • Updated data model • On call support as needed. V. PROPOSAL REQUIREMENTS Successful proposals shall include: 1. Contact information, including legal name and address of the proposing firm and the designated contact individual’s name, address, phone number(s) and email address. 2. Description of the architecture and components of the solution being proposed including required hardware and software. 3. Completed Attachment F detailing the software features available. 4. A proposed Scope of Services and implementation plan. This should be based on the Scope of Services in Section IV but should contain additional details. 5. Proposed Innovations Discuss any ideas, innovative approaches, or specific new concepts included in the Proposal that would provide benefit to the City. 2263