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City of San Leandro - Parking Enforcement Scope of Work - LAZ Parking 23 The collector will open the meter and the coin can will be removed, inserted into the coin canister, and emptied. At no time will extra coin cans be made available to a collection team or used for switching out a can already in the meter. If a lock, can or vault cradle is defective, it will be reported immediately via two-way radio or cell phone to the Operations Center who will note the meter number, location and report it to the Maintenance Department in writing. The team will also note any unusual condition regarding the meter and/or pole in their logbook including: • Any damage to meter or surrounding area • Graffiti or unauthorized stickers • Any notes left by motorists • Any comments by walk-up citizens • Any defective operation of the meters • Need for cleaning/painting Only factory approved collection canisters and carts are use at all our locations. This equipment is inspected daily, at the beginning and end of each shift, by the Operations Supervisor to ensure proper functionality. The collection equipment is also inspected separately as part of our audit procedures. AT COMPLETION OF ROUTE At the end of the route, the collection team will call the Operations Center and/or the LAZ Supervisor on the two-way radio before proceeding to the next route. At the end of the collection assignment, the collection team will call the Operations Center and/or LAZ Supervisor on the two-way radio before proceeding to the designated counting facility. Once at the drop- off facility, the supervisor will visually check the collection canister seal and lock for tampering and once satisfied log the canister as received and verify its delivery to the system counting facility. This process will continue until all assigned routes have been completed and all collection canisters are accounted for and secured. END OF DAY The collections teams will return all keys and related equipment (key chains, belt loops, etc.) to the LAZ Supervisor who will check each key for damage and each ring for the correct number of keys, and having done so, check off the appropriate receipt. The supervisor will return and sign back in all keys issued by the City for the day. Delivery and Security of Meter Revenue As mentioned previously, LAZ Parking collects over twelve million dollars from our on-street meter operations and pay stations. We have strict policies and procedures when it comes to the physical collection, tracking, and reporting of revenues. We know that a strong system of internal controls is vital to any well-run parking program. Below, we have outlined the services we currently provide all our metered parking operations, and which can be modified to suit specific criteria, now or in the future.