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City of San Leandro - Parking Enforcement Scope of Work - LAZ Parking 24 1. Meter Revenue is deposited into the Parking System Equipment (Single or Multi-space meter) by a patron. 2. The Revenue (Coin, Bill and/or Card) enters a “closed loop” sealed collection process. 3. The Revenue is collected at the source. 4. The Revenue is delivered to a facility where it is counted. 5. If the Counting Facility is not a bank, the revenue is typically delivered directly to a designated secure storage and/or coin counting location. Recognizing Vulnerable Points within the System The facts are that there are many points of vulnerability throughout the collections and delivery process and LAZ is keenly aware that all of them must be monitored and tested on a frequent basis to ensure revenue security. For example, some erroneous assumptions in the parking industry that may lead to revenue loss are: • Maintenance mechanics do not have keys to the vault area and the vault is secure. Issue: Maintenance mechanics can use a variety of methods to intercept and prevent coins from ever dropping into the vault area. Using these methods, a maintenance mechanic can set up dozens of meters that will each yield him several dollars or more per day, which can then remove at his leisure. • The revenue is transported in a locked collection box which the employee cannot open. Issue: Depending on the type of collection transport box used in the system, it has been defeated by sophisticated means such as “key bumping” (lock picking) or by several low- tech approaches such as hinge manipulation and simply turning the box up-side down and shaking the coins out. • The revenue is counted and transported to the bank by secure armed courier. Issue: If the counting room is not itself secured and restricted, or if the client depends on the Bank to count the revenue and report the total coins without, at a minimum, weighing the transport bags or canisters to determine an estimated amount prior to counting, there exists a significant potential risk of theft. Also, there have been several publicized cases where armored car personnel have been arrested for skimming parking meter revenue on the way to the bank or counting house. To monitor and guard against these and other forms of potential revenue thefts, the on-street system supervisors and Project Manager spend several hours in the field each week conducting spot checks and integrity tests of the collection teams. Supervisors conduct daily interactive field visits (to sign the collector’s field logbook noting date, time and location) and perform field